Privacy Policy

Vape 2 Clouds is committed to ensuring your personal information is protected. 

We understands and appreciates you are concerned about your privacy and about the confidentiality and security of information we may collect about you. This will explain how we treat your personal information.

THE INFORMATION WE COLLECT ABOUT YOU

Vape 2 Clouds collects information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you will be asked to enter your full name, e-mail address, mailing address, and phone number. 

Information collected will be used for the following:

* To personalize your experience

* To improve our website

* To improve overall customer service

* To process transactions 

* To send periodic emails

ACCESS AND CONTACT

Any personal information that we collect about customers including email addresses will be kept in a database which is accessible only by those authorized to perform normal daily tasks such as updating addresses, renewing memberships or sending email newsletters.

 The information collected, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason. Your personal data will not be used in any manner without your consent other than for the express purpose of delivering the purchased product(s) or service requested.

The email address you provide for order processing will only be used to send you information and updates pertaining to your order as well as occasional updates relating to new products & current promotions. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

OUR SECURITY PROCEDURES

Once we receive personal information from you, we take all reasonable steps to ensure that all information we collect, use or disclose is accurate, up to date and stored in a secure environment and accessed only by authorized persons.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

WHERE COOKIES FIT IN

Cookies are pieces of information that a website can transfer to an individual's computer hard drive for record keeping. 

The use of cookies is an industry standard and many websites use them. Cookies are useful for facilitating a user's access to and use of a site. They allow us to track usage patterns and compile data that can help us improve our services to you. 

Cookie information is used in aggregated form - we do not use it to identify you as an individual. However, if you do not wish any information to be collected through the use of cookies you can change the functions in most web browsers to deny the cookie feature. You can also delete cookies from your hard drive at any time.

 SHOPIFY Host

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

  • Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

THIRD-PARTY SERVICES

At the discretion of Vape 2 Clouds, we may include or offer third party products or services on our website.  These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any and all feedback about these sites or their content.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

AGE POLICY

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 19 years old or older. Minors are prohibited from viewing or making purchases on our website.

YOUR CONSENT

By using our site, you consent to our websites Disclaimer, our Terms and Conditions and this privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy we will post those changes on this page.  This policy was last modified on Oct10th, 2020. 

CONTACT US

We take the privacy of your information seriously and it is important that you understand how we manage your personal information. If you have any questions or comments in relation to this Privacy Policy Provincement please contact us at email our email info@vape2clouds.com